Welcome Guest - Login / Register Forum - Questions - January 2022 (Cashback on 100% Game Losses )

Hi Dear Admin & Support Team
i was received cashback value on 100% Game Losses 78.6 USD but i was loss upto 1423 USD, Dear Admin Please Recheck my game losses value,
i have already submit Support Ticket: #286750 on 13th february 2022 but support team not solve my issue yet.
please solve my issue as soon as possible.
Thnaks.

slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia

2 like this post 0 people

04/03/2022 07:48

Hey,

I'm not sure what the issue is.

In January (during the cashback event), you wagered in total $31,086.13776, overall lost $292.93564 and received ~$77 in total cashback, exactly as you should.

The cashback is based on sum of OVERALL losses during the event, not on a day-by-day basis.

nadeem9279
Traffic Value: $3,125.39327 Pakistan

1 like this post 0 people

04/03/2022 13:03

Thank you for positive response.
Dear slosumo Please confirm that more cashback value will be transferred or 77 USD is my full cashback.
Thanks

slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia

3 like this post 0 people

04/03/2022 13:09

$77 is the full cashback indeed - We have to keep the same conditions for all members and not make exceptions when it comes to promotions

nadeem9279
Traffic Value: $3,125.39327 Pakistan

2 like this post 0 people

04/03/2022 14:11

Thank You slosumo your are such a nice guy.
Be Happy

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