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I can't withdraw the money

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khonholam
Traffic Value: $2,343.08433 Viet Nam
1 like this post 0 people
02/11/2018 11:31
I subscribe to cash but do not receive the email. Please check back for me downer
khonholam
Traffic Value: $2,343.08433 Viet Nam
1 like this post 0 people
02/11/2018 11:46
I have tried so many times but still not
ThanhTuanPro
Traffic Value: $667.01 Viet Nam
0 like this post 0 people
02/11/2018 11:48
Please check inbox spam or inbox
khonholam
Traffic Value: $2,343.08433 Viet Nam
0 like this post 0 people
02/11/2018 11:49
try it but still do not receive the email
khonholam
Traffic Value: $2,343.08433 Viet Nam
1 like this post 0 people
02/11/2018 12:08
I received this email then. Sorry! bother forumgrin
MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
2 like this post 0 people
02/11/2018 15:27
Patience is key sometimes cool smile grin
MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
5 like this post 0 people
03/11/2018 07:33
Just to be clear, to all who worry about payments, I am here almost since first days and I never had a problem, and I cashed out small + bigger ammounts so I doubt you would have problems with that part.

Sometimes could site work slower, so other things can work slower too, give it some time. From my experience last cashouts came very fast.
donsoulz
Traffic Value: $7,212.45963 Malaysia
1 like this post 0 people
03/11/2018 16:21
yup delay receiving the email..still waiting
donsoulz
Traffic Value: $7,212.45963 Malaysia
1 like this post 0 people
04/11/2018 01:36
after waiting for more than 1 hour..still no confirmation email receive...
prem8902
Traffic Value: $133.8007 India
1 like this post 0 people
04/11/2018 02:10
Same problem.. Tdy I can't cash out. Bcoz confirmation mail not received
prem8902
Traffic Value: $133.8007 India
0 like this post 0 people
04/11/2018 02:33
Admin help me ... Verification mail not received for cash out.. 
khonholam
Traffic Value: $2,343.08433 Viet Nam
0 like this post 0 people
04/11/2018 04:43
you on gmail HTML mode for slow connection is going to see the email in your spam
khonholam
Traffic Value: $2,343.08433 Viet Nam
0 like this post 0 people
04/11/2018 07:01
Confirmation e-mail wasn't sent
This is the error that j. that do not receive the email

MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
1 like this post 0 people
04/11/2018 07:20
Site worked yesterday slower than usual, could be several reasons.

a) weaker hosting
b) ddos
c) problems with delivery or hosting space (something related)

Al those things can cause slower services on website, or even put then down in some cases. That is why I wrote, patience is key. In such cases just contact support if you think there is a problem.
MarcdeKoning - Administrator
Traffic Value: $468,983.12758 Netherlands
7 like this post 0 people
04/11/2018 09:49
The servers had issues, David is on it.
khonholam
Traffic Value: $2,343.08433 Viet Nam
0 like this post 0 people
04/11/2018 12:32
I have tried changing the email still without notice. I believe that this is the problem. Looking forward to fix soon
With me having 1 comments "should have the chat entry for members on the game coin flip" will be more fun!
cyborg210
Traffic Value: $163.7889 Hungary
0 like this post 0 people
04/11/2018 15:46
Confirmation e-mail wasn't sent - error message for payment request!
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
8 like this post 0 people
04/11/2018 16:45
We're looking into the issue. There seems to be some issue with the email cron after the servers went down.

Once sorted you should receive your emails - worst case it might not be within 24 hours since your request and you will have to re-request your cashout.

Apologies for any inconvenience caused!
Jibson
Traffic Value: $207.87539 Nigeria
0 like this post 0 people
06/11/2018 06:12
I want to bring it to your notice that I am having a similar problem too right now. I wanted to request for a withdrawal yesterday but I did not receive email notification to confirm my withdrawal. I waited for up to an hour without still receiving it. Then I thought it was because I was using a Gmail address and then I changed to my Yahoomail, but was now told by the system that in order to protect my account, I would need to wait for some days before being able to make a withdrawal request with my new yahoomail confirmation address. I would like someone to recommend the most reliable email service provider for this purpose, whether it is Gmail or Yahoo or Hotmail or any other, so that I won't have to be bothering to be changing email from time to time.
Thanks.
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
8 like this post 0 people
06/11/2018 08:11
This issue is now resolved!

Check your emails and try to click verification link - if it has expired, please simply request the cashout again and it should work properly.
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